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Privacy Policy

This Privacy Policy explains how Harnad AI Private Limited (“Harnad,” “we,” “us,” or “our”), headquartered in Chennai, India, collects, uses, shares, and protects personal information when you visit harnad.com or related sites, contact us, or engage our services.

1. Information we collect

We may collect the following categories of information:

Contact and business details — name, email address, phone number, company name, role, and message content you submit via forms, email, phone, or scheduling tools.
Engagement information — project requirements, technical preferences, and other details you share during discovery or delivery.
Usage and device data — IP address, browser type, device identifiers, pages visited, referring URLs, and approximate location derived from IP, collected through standard web logs and analytics where enabled.
Communications — records of emails, calls, and meeting notes related to our business relationship.

We do not intentionally collect sensitive personal data through this website unless you choose to provide it.

2. How we use information

We use personal information to:

Respond to inquiries and schedule consultations
Provide, operate, and improve our engineering services
Send service-related communications and, where permitted, relevant business updates
Analyze site performance and improve content and security
Comply with legal obligations and enforce our agreements

3. Legal bases

Depending on applicable law (including India's Digital Personal Data Protection Act, 2023, and other jurisdictions where you or we operate), we process personal data based on consent, contract performance, legitimate interests (such as securing our systems and responding to business inquiries), and legal obligations.

4. Sharing of information

We may share information with:

Service providers who support hosting, analytics, email, scheduling, or communications, under confidentiality obligations
Professional advisors such as legal or accounting counsel when required
Authorities when required by law or to protect rights, safety, or security

We do not sell your personal information.

5. International transfers

Harnad serves clients worldwide. Information may be processed in India and other countries where we or our providers operate. When we transfer personal data across borders, we take appropriate contractual and organizational measures consistent with applicable law.

6. Retention

We retain personal information only as long as needed for the purposes described above, including to maintain business records, resolve disputes, and meet legal, tax, or regulatory requirements. Retention periods vary by record type and engagement length.

7. Security

We apply reasonable technical and organizational safeguards to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, you may have rights to access, correct, update, delete, or restrict processing of your personal data, withdraw consent where processing is based on consent, and raise a complaint with a relevant supervisory authority.

To exercise these rights, contact us at hello@harnad.com. We may need to verify your identity before responding.

9. Cookies and similar technologies

Our website may use cookies or similar technologies that are necessary for site function or that help us understand usage. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

10. Third-party links

Our site may link to third-party websites or tools (for example LinkedIn or scheduling platforms). Their privacy practices are governed by their own policies, not this one.

11. Children

Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from children under 18. If you believe we have done so, contact us and we will take appropriate steps.

12. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the site after changes constitutes notice of the updated policy where permitted by law.

13. Contact

Harnad AI Private Limited
Chennai, India
Email: hello@harnad.com
Phone: +91 93858 76140

Terms

Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Harnad AI Private Limited website and related online materials. Separate written agreements apply to client engagements and take precedence for those services.

1. Acceptance

By accessing or using our website, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the site.

2. About Harnad

Harnad AI Private Limited provides AI engineering services, including agentic systems, automation, and cloud-native infrastructure, to businesses worldwide. Content on this site is for general information about our company and capabilities.

3. Use of the website

You agree to use the site only for lawful purposes and in a way that does not:

Infringe intellectual property or other rights
Attempt to gain unauthorized access to systems, accounts, or data
Introduce malware or disrupt the site's operation
Misrepresent your identity or affiliation when contacting us
Scrape, harvest, or systematically extract content without our prior written consent

4. Intellectual property

All content on this website — including text, branding, logos, graphics, layout, and software — is owned by Harnad or its licensors and is protected by applicable intellectual property laws. You may view and temporarily download content for personal, non-commercial reference. You may not copy, modify, distribute, republish, or commercially exploit site content without our prior written permission, except as allowed by law.

Project case studies on this site describe work delivered for clients. Client marks, product names, or confidential details are omitted or generalized unless we have permission to disclose them. Case studies do not transfer any rights in third-party intellectual property.

5. No professional advice

Website content is informational and does not constitute legal, financial, security, or technical advice tailored to your situation. Engagement decisions should be based on a formal proposal and written agreement.

6. Inquiries and proposals

Submitting a form or booking a call does not create a client relationship or obligate either party to enter a contract. Any paid engagement begins only when both parties execute a statement of work, master services agreement, or equivalent written contract.

7. Services and deliverables

Scope, timelines, fees, ownership of work product, confidentiality, warranties, and liability for client projects are defined exclusively in the applicable commercial agreement. Marketing timelines (such as typical delivery ranges on this site) are estimates, not guarantees, unless expressly committed in writing.

8. Third-party services and links

The site may reference or link to third-party tools, platforms, or websites. We do not control and are not responsible for their content, availability, or practices. Your use of third-party services is at your own risk and subject to their terms.

9. Disclaimer of warranties

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability, to the fullest extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by law, Harnad AI Private Limited and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business opportunity, arising from or related to your use of the website or reliance on its content.

Our aggregate liability arising from website use shall not exceed INR 5,000 (or the equivalent in local currency), except where liability cannot be limited under applicable law. This section does not limit liability under a signed client agreement, which governs that engagement separately.

11. Indemnity

You agree to indemnify and hold harmless Harnad from claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the website or violation of these Terms.

12. Governing law and disputes

These Terms are governed by the laws of India. Courts in Chennai, Tamil Nadu, India shall have exclusive jurisdiction over disputes arising from these Terms or use of the website, subject to any mandatory consumer protections that cannot be waived.

13. Changes

We may revise these Terms at any time by updating this page. The “Last updated” date indicates the latest version. Continued use of the site after changes means you accept the revised Terms.

14. Contact

Questions about these Terms:
Harnad AI Private Limited
Chennai, India
Email: hello@harnad.com
Phone: +91 93858 76140