Harnad.
Live products for voice and WhatsApp, plus custom agentic systems and cloud infrastructure for teams that need real delivery.
Agent layer
Reason · decide · act
RunningCalls
Voice intake
Knowledge
Policies + data
Conversations
WhatsApp + web
Operations
CRM + workflows
The gap
Harnad ships Voice, Connect, and custom AI that actually picks up.
Case studies
Real production systems across fintech, government, healthcare, operations, CRM, and content automation.
AI Agents · AutomationEnd-to-end onboarding for credit repair — an intelligent chatbot qualifies leads and moves users through documentation and payment before a human consultation begins.
RAG · Knowledge SystemsScrapes and transcribes local government meetings into a searchable knowledge graph — so citizens and officials get answers in seconds, not hours of video.
Voice · Field OpsField operations platform with real-time, voice-driven reporting. Teams capture insights on the floor and see analytics without waiting on paperwork.
Voice AI · HealthcareHIPAA-adjacent voice AI for patient onboarding, scheduling, and RCM — English and Spanish native — handling 200+ calls a day without drowning the front desk.
Product · CRMFully branded CRM tailored to the client’s workflows — enterprise capability without the enterprise license bill, owned and hosted by the client.
Agents · ContentAn agent researches topics, drafts scripts, routes them for approval, then renders videos — a hands-free content loop with human checkpoints.
AI Agents · AutomationEnd-to-end onboarding for credit repair — an intelligent chatbot qualifies leads and moves users through documentation and payment before a human consultation begins.
RAG · Knowledge SystemsScrapes and transcribes local government meetings into a searchable knowledge graph — so citizens and officials get answers in seconds, not hours of video.
Voice · Field OpsField operations platform with real-time, voice-driven reporting. Teams capture insights on the floor and see analytics without waiting on paperwork.
Voice AI · HealthcareHIPAA-adjacent voice AI for patient onboarding, scheduling, and RCM — English and Spanish native — handling 200+ calls a day without drowning the front desk.
Product · CRMFully branded CRM tailored to the client’s workflows — enterprise capability without the enterprise license bill, owned and hosted by the client.
Agents · ContentAn agent researches topics, drafts scripts, routes them for approval, then renders videos — a hands-free content loop with human checkpoints.
Our services
Official WhatsApp Business automation — inbox, templates, auto-replies, and BYOK AI agents from one dashboard.
AI phone agents on a live number — answer 24/7, book appointments, capture leads, warm-transfer to humans.
Chatbots and RAG systems that reason over your docs, policies, and live data — with citations and tools.
GCP architectures and automation pipelines — Cloud Run, Vertex AI, AlloyDB, BigQuery, n8n.
Our products
Voice for calls. Connect for WhatsApp. Equal weight.
Voice agents that work every call.
AI phone agents on a live number — answer inbound calls 24/7, book appointments, capture leads, and warm-transfer when needed.
Analytics & usage
September operations
Total calls
50
+12%Answered
48
96%Talk time
51.5m
+8.4mAvg. duration
1m 02s
-6sCall volume
Answered calls · last 7 days
Credit usage
Current billing cycle
2,965
left
34.75
credits used
34.75 used of 3,000
Call outcomes
Resolution quality
96%
answered
Resolved72%
Transferred24%
Missed4%
WhatsApp Business automation — the WhatsApp sibling of Harnad Voice.
Official WhatsApp Business automation — Inbox, templates, auto-replies, contacts, and BYOK AI agents from one secure dashboard.
Conversations
Priya S.
WhatsApp Business
Mason Clinic
WhatsApp Business
New lead
WhatsApp Business
Priya S.
AI agent active
Customer
Can I move my appointment to Friday?AI agent
Friday at 11:30 AM is open. Want me to confirm it?Customer
Yes, please.How it works
Understand client problems, operational goals, and high-impact AI opportunities.
Gather required access and data while resolving integration blockers early.
Define concrete timelines, delivery checkpoints, and engineering success metrics.
Agile development with regular check-ins, transparent updates, and fast loops.
Cloud deployment, proactive scaling, and dedicated engineering support.
Core principle · Always on
Shared project tracking, scheduled sprint checkpoints, and 100% visible delivery pipelines. You always know what is built, what is next, and how your infrastructure is performing.
Why Harnad
Small team. Working software in days, not decks.
Harnad Connect or custom messaging systems.
Harnad Voice or custom phone agents.
Code, infra, and IP in your cloud.
A precision-focused studio for production AI. We ship Harnad Voice, Harnad Connect, and custom agentic systems — from Chennai to teams worldwide.
We design. We build. We deploy. We scale.
Our operating rhythm
We design. We build.
We deploy. We scale.
Where calls, chats, and handoffs actually break.
Agents, automation, and infra that fit your stack.
Production systems with clear ownership and iteration.
Contact us
Share the workflow, bottleneck, or product you have in mind. We'll review it and reply from hello@harnad.com.
What happens next
Ready to start?
Free consultation — scope, timeline, and how we'd deliver.