Two ready-made systems, built from our client work.
Answering calls and WhatsApp messages came up in so many of our projects that we packaged them. When a team needs either handled right away, these are ready to switch on. For everything else, we build to fit your process.
Harnad Voice is an AI phone-agent platform that puts a real voice agent on a live phone number so businesses can answer inbound calls 24/7 without missing leads or appointments. A single agent can handle 750+ calls a day. The agent speaks naturally across 20+ languages with real code-switching (including mixes like Hinglish and Tanglish), books and manages appointments with clinic-ready logic and Google Calendar, captures leads, and can warm-transfer to a human when escalation is needed. Calls run on a low-latency streaming stack with interruption handling and natural turn-taking, while WhatsApp works as a native follow-up channel for confirmations and reminders.
- One agent handles 750+ calls a day
- AI agent on a real phone number (inbound)
- 20+ languages + natural code-switching
- Appointment booking (clinic logic + Google Calendar)
- Lead capture + human warm transfer
- Low-latency streaming voice stack
- WhatsApp follow-up as a second channel
- Consent, transcripts, secure multi-tenant infra
- Free trial → Starter → Growth → Enterprise
Harnad Connect
WhatsApp Business automation, the WhatsApp sibling of Harnad Voice.
Harnad Connect is Harnad's WhatsApp Business automation product, the WhatsApp sibling of Harnad Voice. Businesses sign in with Google, connect their WhatsApp Business numbers through Meta's official Embedded Signup, and run messaging from one secure dashboard. Features include one-click WABA/phone connect, a two-way Inbox, editable auto-replies, Contacts, template messaging and broadcasts, BYOK AI agents, and a Usage & Cost view that surfaces Meta's per-message WhatsApp pricing.
- Official number connect (Meta Embedded Signup)
- Per-user secure connection vault
- Inbox + conversation history
- Auto-replies + cooldown control
- Contacts + template send & broadcast
- AI agents on your own model key (BYOK)
- Usage & Cost analytics (Meta pricing surfaced)
- Free → Starter → Growth → Enterprise
Questions
How many calls can one agent handle?
A single Harnad Voice agent can handle 750+ calls a day.
Can the voice agent speak my customers’ language?
Harnad Voice speaks 20+ languages and handles natural code-switching, including mixes like Hinglish and Tanglish. Our healthcare deployment runs natively in English and Spanish.
Is the WhatsApp integration official?
Yes. Harnad Connect uses Meta’s official Embedded Signup to connect your WhatsApp Business numbers. Meta’s per-message pricing is shown in the Usage & Cost view; those charges are billed by Meta, not by Harnad.
Can you set it up for us?
Yes. Both products are self-serve, but we can configure them for you, or connect them to your own systems as part of a custom build.
Related: automating customer conversations · the healthcare voice case
