Harnad AI
AI automation studio · Chennai, working worldwide

We automate the repetitive manual work that eats your team’s time.

From small businesses to corporates and every industry, we learn how your work really runs, map where AI cuts repetitive manual effort and cost, and build and run production AI systems that your team owns, using multi-agent orchestration only where a process needs it.

What our systems do all dayIllustrative

KnowledgeAnswered a policy question with three cited sources

WorkflowCollected onboarding documents and routed the file for approval

LeadsQualified a new lead and wrote the notes back to the CRM

RecordsIndexed council meeting transcripts into a searchable knowledge base

VoiceBooked a 4:30 pm consultation and sent the confirmation

Our approach

Every team loses hours to repetitive, time-consuming manual work: answering the same questions, chasing documents, copying data between systems, compiling reports. We take that work off their plate with AI systems that run end to end, inside the tools your teams already use. Then we run them in production, with people in control.

How we start

Most teams start with one of three: repeated customer enquiries; document, onboarding, and approval handling; reporting and record keeping. Any repetitive process that runs on manual work: offices, clinics, any industry, field teams, back offices.

01

Understand

We sit with the people who do the work.

02

Map

We find where AI pays, and where it does not.

03

Build and run

Production systems in your cloud, owned by you.

What your team does instead

The judgement calls, the relationships, and the exceptions. Our systems handle the repetitive part and hand over to a person, with context, wherever a decision or an approval matters. People stay in control of the system, never the other way round.

It starts with a free call, then an AI automation audit. Need calls or WhatsApp handled today? See Harnad Voice and Harnad Connect.

What we do

Where repetitive work lives. One accountable team.

We build production AI systems around the processes you want rid of, not around a technology. Every engagement is led by the senior engineers who design, build, and run the system, and the simplest system that does the job is the goal. Any repetitive process that runs on manual work: offices, clinics, any industry, field teams, back offices.

Open any line to see what we build, where it fits best, and the stack we typically use, or read how AI process automation works with us end to end.

1

Week to a ranked plan of what is worth automating

4–8

Weeks from kickoff to a production system, typically

100%

Of the code, data, and infrastructure owned by you

750+

Calls a day one voice agent can handle

Built from this work

Two ready-made systems, built from our client work.

Answering calls and WhatsApp messages came up in so many projects that we packaged them. When a team needs either handled right away, these are ready to switch on. Everything else we build to fit your business. More about our products.

Product 01 · Phone calls Live

Voiceby Harnad

Voice agents that work every call.

AI phone agents on a live number. Answer inbound calls 24/7, book appointments, capture leads, and warm-transfer when needed.

  • One agent handles 750+ calls a day
  • AI agent on a real phone number (inbound)
  • 20+ languages + natural code-switching
  • Appointment booking (clinic logic + Google Calendar)
  • Lead capture + human warm transfer
  • Low-latency streaming voice stack

Inbound call · Smile Dental

+91 98•••• 4410 · English, Tamil

Live

Caller

Hi, I’d like to book a cleaning for tomorrow evening.

Harnad Voice

Of course. Dr. Mehta has 5:30 or 6:15 pm free tomorrow. Which suits you?

Caller

6:15. Can you send it to me on WhatsApp?
calendar.book · 6:15 pmwhatsapp.send · confirmation

96%

Answered

1m 02s

Avg. call

24/7

Coverage

Sample data

Product 02 · WhatsApp Live

Connectby Harnad

WhatsApp Business automation, the WhatsApp sibling of Harnad Voice.

Official WhatsApp Business automation: inbox, templates, auto-replies, contacts, and AI agents that run on your own model key (BYOK), from one secure dashboard.

  • Official number connect (Meta Embedded Signup)
  • Per-user secure connection vault
  • Inbox + conversation history
  • Auto-replies + cooldown control
  • Contacts + template send & broadcast
  • AI agents on your own model key (BYOK)

Ananya R.

AI agent replying · handoff ready

Lead · warm
Hi! Is the 3BHK on Lake Road still available? What’s the rent?
Yes, it is. Rent is ₹48,000/month with maintenance included. Would you like to visit this weekend?
Saturday morning works.
Booked: Saturday, 10:30 am. I’ve shared the location pin and the agent’s number.
Template · visit_confirmationSample conversation

How we work

From first call to production, in weeks.

A clear, five-step path, agreed in writing before we build. It starts by understanding how the work runs today, not with a sales pitch.

Step 01First week · the AI automation audit

Discover

We sit with the people who do the work and map where repetitive, manual effort actually goes. Then we rank each task by the time it takes, how often it happens, and what it costs to automate, and agree on the one worth building first.

You get

  • Process map
  • Ranked opportunity list
  • Cost and savings estimate
  • Written scope
Step 02In parallel

Unblock

Integrations fail on access, not code. We gather the accounts, APIs, numbers, and data we need up front, and resolve compliance or vendor blockers before they can stall the build.

You get

  • Access checklist
  • Integration plan
  • Data and consent review
Step 03Before we build

Plan

A concrete timeline with milestones you can hold us to: what will be demoed, when, and how we will measure that it works. No vague phases, no open-ended retainers.

You get

  • Milestone calendar
  • Demo dates
  • Metrics we will report on
Step 04Weekly sprints

Build

Working software from the first sprint. You see progress in a staging environment every week, give feedback on the real thing, and watch the system improve against real work and data.

You get

  • Weekly demos
  • Staging environment
  • Evaluation results
Step 05Launch onwards

Ship & support

We deploy into your cloud with monitoring and alerts, train your team, and hand over documentation. Then we stay close, measuring time saved and cost per process, and tuning, scaling, and extending the system as usage grows.

You get

  • Production deployment
  • Runbooks and handover
  • Ongoing support options

Principles

Five principles we work by.

01

Senior people only

The engineers on your discovery call are the ones who write the code. No hand-offs to a junior bench.

02

You own everything

Code, infrastructure, prompts, and data live in your accounts. No lock-in, no hostage IP.

03

AI where it pays

The right model for each task, caching and routing, and cost per process measured. If AI is not the answer for a task, we say so.

04

Production from day one

Monitoring, evaluations, fallbacks, and human escalation are part of the build, not a phase two.

05

Radical transparency

A shared tracker, scheduled checkpoints, and visible pipelines. You always know what is built and what is next.

Ways to work together

Three ways to start. All of them begin with one call.

01Usually the first week

Start with an audit

We learn how the work runs and map where AI removes repetitive manual effort, ranked by time saved and cost to automate. You get a written plan to act on.

  • Process map
  • Ranked opportunities
  • Cost and savings estimate

Best for: Knowing what to automate first.

How the audit works
02Typically 4–8 weeks

Commission a build

A fixed-scope project with clear milestones: an AI system that removes a specific piece of repetitive work, deployed in your cloud. Our case studies shipped in four to eight weeks.

  • Written scope and milestones
  • Weekly demos
  • Deployed in your cloud

Best for: A specific process to take off your team’s plate.

03Ongoing

Keep us close

After launch we can stay on to tune, extend, and scale what we built, or to work through the next items on your opportunity list.

  • Monitoring and cost tuning
  • New features and integrations
  • Priority support

Best for: Systems that grow with the business.

Questions

The things people ask first.

Something else on your mind? Write to hello@harnad.com and a senior engineer will reply.

The studio

A small, senior studio in Chennai, shipping for teams everywhere.

Harnad AI Private Limited is a founder-led AI automation studio. We take repetitive, time-consuming manual work off teams’ plates: searchable records for local government, onboarding for fintech, call handling for clinics, voice reporting for field teams, and CRMs for enterprise. Along the way we packaged two ready-made systems from that work: Harnad Voice and Harnad Connect.

We stay deliberately small so the people you meet are the people who build. Every system we ship is designed to be understood, owned, and operated by your team: documented, monitored, and in your cloud.

We design.We build.We deploy.We scale.

Headquarters

Chennai, India

Delivery

Worldwide, across time zones

Team

Founder-led, senior engineers

Built from our work

Harnad Voice · Harnad Connect

Industries we’ve shipped for

SaaS & technology/Healthcare & clinics/Fintech/Government/Field operations/Enterprise/Marketing/Any industry: ask us

Contact

Tell us what should work better.

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