Industry · healthcare and clinics
AI automation for clinics, so the front desk can look after patients.
Front desks answer the same calls all day: new patient details, appointments, routing, and billing questions. We build AI systems that handle the routine part in your patients’ languages and hand anything complex to your staff, with a summary.
Repetitive work this removes
- Answering and routing routine phone calls
- Capturing new patient details over the phone
- Booking, rescheduling, and reminding
- Answering common billing questions
Built for patient data
Consent capture, transcripts, restricted access, and isolated tenancy are part of the build, and data can stay in your own cloud. We describe the specific controls in writing for each project; see our security page for how we handle data.
Case study
Built from this work
Harnad Voice
AI phone agents on a live number. Answer inbound calls 24/7, book appointments, capture leads, and warm-transfer when needed.
Harnad Connect
Official WhatsApp Business automation: inbox, templates, auto-replies, contacts, and AI agents that run on your own model key (BYOK), from one secure dashboard.
Questions
How do you handle sensitive data?
Consent capture, transcripts, access control, and isolated tenancy are built in. We keep data in your own cloud where required, do not use your data to train models, and are happy to work under NDA. Our security page lists where data lives and which providers we use.
Will AI replace my team?
No. We target the repetitive, time-consuming tasks that fill people’s days: copying data between systems, chasing documents, answering the same questions, compiling reports. Your team keeps the work that needs judgement, relationships, and exceptions, and every system we build has checkpoints where a person approves or takes over.
Tell us where time goes today. We’ll show you what we’d automate first.
